Privacy Policy

1. Introduction

Hyrr Platform Inc. ("Hyrr", "we", "us", or "our") operates the Hyrr AI Platform (the "Platform"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, share, and protect your information when you use our Platform.

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Platform.

2. Information We Collect

2.1 Information You Provide to Us:

• Account Information: Name, email address, password, phone number, and profile information
• Professional Information: Resume, work history, education, skills, certifications, and references
• Application Information: Cover letters, responses to application questions, and uploaded documents
• Interview Data: Audio and video recordings, interview responses, transcripts, and assessments
• Communication Data: Messages, feedback, and correspondence with us or through the Platform
• Payment Information: Billing details, payment method information (processed securely by our payment processor)

2.2 Information Automatically Collected:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on pages, click patterns, and navigation paths
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties:

• Social media profile information if you sign in through social media platforms
• Publicly available information to verify credentials or enhance profiles
• Information from background check services (with your consent)
• Analytics and advertising partners

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To create and manage accounts, facilitate interviews, match candidates with jobs, and deliver our core services
• AI Analysis: To train and improve our AI models, generate interview insights, and provide candidate assessments
• Communication: To send notifications, updates, marketing materials, and respond to inquiries
• Text Messages (SMS): Where you have consented to SMS contact about your job application — consent is collected by your prospective employer during its application or recruitment process (for example in its applicant tracking or HR system), and the employer confirms it to us before any message is sent — we may send interview invitations, interview access details, and reminders about your application by SMS. Message frequency varies with hiring activity, and message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for help. Consent is not a condition of applying for a job. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes
• Platform Improvement: To analyze usage patterns, fix bugs, and enhance user experience
• Security: To detect fraud, protect against abuse, and ensure Platform security
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Research and Development: To develop new features and conduct statistical analysis (using aggregated, anonymized data)
• Marketing: To send promotional content and personalized recommendations (you can opt out)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Employers:

• Candidate profiles, resumes, and application materials
• Interview recordings, transcripts, and AI-generated assessments
• Communication history related to the application

4.2 With Service Providers:

• Cloud hosting and storage providers
• Payment processors
• Email and communication service providers
• Analytics and performance monitoring services
• Customer support platforms

4.3 For Legal Reasons:

• To comply with legal obligations, court orders, or government requests
• To enforce our Terms of Service or protect our rights
• To investigate fraud, security issues, or violations
• To protect the safety of our users or the public

4.4 Business Transfers:

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

4.5 With Your Consent:

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict role-based access controls and authentication requirements
• Security Monitoring: 24/7 monitoring for security threats and anomalies
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular security awareness training for our team
• Data Backups: Regular backups with disaster recovery procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax, employment, and accounting requirements)
• Resolve disputes and enforce our agreements
• Improve our AI models and services

Retention Periods:

• Account Data: Retained while your account is active and for up to 7 years after closure for legal compliance
• Interview Recordings: Retained for the duration of the hiring process and up to 3 years for compliance and dispute resolution
• AI Training Data: Anonymized data may be retained indefinitely for model improvement
• Usage Data: Aggregated analytics data may be retained indefinitely

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Right to Access:

Request a copy of the personal information we hold about you.

7.2 Right to Correction:

Request correction of inaccurate or incomplete information.

7.3 Right to Deletion:

Request deletion of your personal information, subject to legal retention requirements.

7.4 Right to Data Portability:

Request a copy of your data in a structured, commonly used format.

7.5 Right to Object:

Object to certain processing activities, including direct marketing.

7.6 Right to Restrict Processing:

Request restriction of processing in certain circumstances.

7.7 Right to Withdraw Consent:

Withdraw consent for processing activities that require consent.

To exercise these rights, contact us at support@hyrr.ai. We will respond within 30 days of receiving your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information.

Types of Cookies We Use:

• Essential Cookies: Required for the Platform to function properly
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use the Platform
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Platform.

9. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

When you use third-party services integrated with our Platform (such as social media login), those services may collect information about you according to their own privacy policies.

10. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Transfers to countries with adequate data protection levels
• Privacy Shield certification (where applicable)
• Your explicit consent for the transfer

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we've collected
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, email us at support@hyrr.aiwith "CCPA Request" in the subject line.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Access, correction, and deletion of your personal data
• Restriction of processing
• Data portability
• Object to processing
• Lodge a complaint with your data protection authority

Legal Basis for Processing:

• Contract Performance: Processing necessary to provide our services
• Legitimate Interests: Platform improvement, security, and business operations
• Consent: For marketing communications and optional features
• Legal Obligation: Compliance with applicable laws

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on the Platform

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.