Terms of Service

1. Acceptance of Terms

By accessing and using the Hyrr AI Platform (the "Platform"), operated by Hyrr Platform Inc. ("Company", "we", "us", or "our"), you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.

2. AI-Powered Interview System

2.1 AI Technology: The Platform utilizes advanced artificial intelligence models to conduct automated interviews, assess candidate suitability, and provide hiring recommendations. You acknowledge and understand that:

• AI systems may occasionally produce unexpected, inappropriate, or inaccurate responses
• AI assessments are tools to assist in hiring decisions and should not be the sole basis for employment decisions
• The AI may ask follow-up questions or make statements that seem unusual or off-topic
• Technical glitches, connectivity issues, or system errors may occur during interviews

2.2 No Warranty: We do not warrant that the AI will always perform perfectly or that its assessments will be accurate, complete, or appropriate for every situation. Human judgment remains essential in all hiring decisions.

3. Interview Recording and Data Collection

3.1 Recording Consent: By participating in an interview on the Platform, you explicitly consent to the recording, storage, and analysis of:

• Your voice and spoken responses
• Video recordings of your interview (if video is enabled)
• Screen recordings during technical assessments (if applicable and disclosed)
• Transcripts of interview conversations
• Metadata including timestamps, browser information, and device information

3.2 Data Usage: The collected data will be used to:

• Evaluate your suitability for the position
• Provide reports and recommendations to the employer
• Improve our AI models and Platform functionality
• Maintain records for compliance and legal purposes

4. User Accounts and Responsibilities

4.1 Account Creation: To use certain features of the Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account

4.2 Prohibited Conduct: You agree NOT to:

• Impersonate another person or provide false information
• Use the Platform for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to the Platform or its systems
• Interfere with or disrupt the Platform's operation
• Use automated means to access the Platform without our permission
• Reverse engineer, decompile, or disassemble any aspect of the Platform

5. Intellectual Property Rights

5.1 Platform Ownership: The Platform, including its software, design, content, and AI models, is owned by Hyrr Platform Inc. and protected by intellectual property laws. All rights not expressly granted to you are reserved by us.

5.2 User Content: You retain ownership of any information, data, or materials you submit to the Platform ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, process, and display such content to provide and improve our services.

6. Limitation of Liability

6.1 Disclaimer: THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

6.2 Limitation: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HYRR PLATFORM INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM.

6.3 Cap: OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

7. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Platform, you consent to our collection and use of your data as described in the Privacy Policy.

We comply with applicable data protection laws, including GDPR and CCPA, and maintain appropriate security measures to protect your information.

8. Employer-Specific Terms

8.1 Compliance Responsibility: Employers using the Platform are solely responsible for ensuring their hiring practices comply with all applicable employment laws, including but not limited to:

• Equal Employment Opportunity Commission (EEOC) regulations
• Americans with Disabilities Act (ADA)
• Title VII of the Civil Rights Act
• State and local employment laws

8.2 AI as a Tool: Employers acknowledge that AI assessments provided by the Platform are advisory tools only and should not be the sole basis for employment decisions. Final hiring decisions must involve human judgment and consider all relevant factors.

8.3 Candidate Communication: Employers are responsible for properly informing candidates about the use of AI in the hiring process and obtaining necessary consents.

9. Termination

9.1 By You: You may terminate your account at any time by contacting us at support@hyrr.ai or through the account settings.

9.2 By Us: We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Technical or security reasons

9.3 Effect of Termination: Upon termination, your right to access and use the Platform will immediately cease. We may retain certain data as required by law or for legitimate business purposes.

10. Governing Law and Dispute Resolution

10.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

10.2 Arbitration: Any dispute arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, rather than in court, except that you may assert claims in small claims court if your claims qualify.

10.3 Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on the Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.

We encourage you to review these Terms periodically to stay informed about your rights and responsibilities.

12. General Provisions

12.1 Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Platform.

12.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Waiver: Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

12.4 Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

13. Text Messages (SMS)

13.1 The program: Hyrr Interview Texts are sent by HyRR Platform Inc. (“Hyrr”) to job candidates who have an active application with an employer that uses Hyrr to run its interviews. They carry the link, dial-in number and access code for the candidate’s interview, and remind the candidate while an interview invitation is still open and unused. Each text accompanies an email sent at the same time. Hyrr does not send marketing or promotional text messages.

13.2 Consent: Candidates agree to receive these messages when they give their mobile number to the employer during that employer’s own application process. Before Hyrr sends any text for an employer, the employer must confirm to Hyrr that it holds that consent. Consent is not a condition of applying for any job. The full process is described at hyrr.ai/sms-consent.

13.3 Message frequency: Message frequency varies with hiring activity, up to 4 messages per interview invitation: the invitation and up to three reminders.

13.4 Costs: Message and data rates may apply.

13.5 Opting out and help: Reply STOP to any message to stop receiving texts; you will receive one message confirming you are unsubscribed, and no further messages. Reply START to resubscribe. Reply HELP for help, or email support@hyrr.ai. Opting out never affects your application; everything continues by email.

13.6 Carriers: Mobile carriers are not liable for delayed or undelivered messages.

13.7 Privacy: We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy for how we handle your phone number and other information.